From Sarah and John L.

Finding an ethical and honest realtor was of the utmost importance to us and Tom exceeded our expectations in this regard. We could not have asked for a better agent. Throughout the selling and buying process we felt well informed and knew Tom had our interests in mind. We were impressed with Tom’s knowledge not only of the buying and selling process, but also of the intricacies of tax laws and the changing short sale market. He did a tremendous amount of legwork on our behalf and still managed to respond to our phone calls and emails promptly.We were concerned we would not get enough money from the sale of our row house in Baltimore to buy the large colonial we desired in the county. Tom made things happen on both ends. We are pleased with the sale price of our row house and feel that Tom worked out a great deal for our new home. Selling a home and shopping for a new one is not always fun, especially with a five year old in tow. Tom made it a pleasure. We can’t imagine having gone through the process with anyone else. Tom’s energy level never failed us as we asked to see house after house. He was willing to shop until we were completely satisfied. And we are completely satisfied. Now, if he only mowed lawns. We love our new home! Thanks so much,Tom!

From Heather B.

We have worked with numerous real estate agents in the past 6 years and Tom was by far the best fit for us. He was attentive to our needs and was honest with us which is something we very much wanted in an agent. We never felt like he didn't have time for us and he was always the person who handled our business--we didn't get passed off to another person in the agency. Our phone calls were always returned in a timely manner and our questions answered--there were many. We never felt like Tom was less responsive to us because we weren't selling a million dollar home. We were grateful for the respect and the time he put into our transaction. We are very pleased with our new home as we have a six month old baby and wanted to move from the city to the county to a bigger space. Our rowhome sold quickly and Tom helped us to be thoughtful about the asking price. We now have the peace and quiet and the space we wanted for our son. Tom was very understanding of us bringing our son to look at houses. We would use him again and recommend him to a friend.

From Richard B.

I really want to thank you for all of your efforts in selling my home. You faced a tough situation, and did your job well 3 times! Your advice at the beginning was accurate and much needed. Your perseverance with the bank and all concerned was well beyond a typical realtor and made the process much better for the buyer and for me. If I ever buy or sell in the Baltimore area, you are my only choice for a realtor. Thanks again.

From Marc H.

Thanks again for working with us to sell our home. We feel relieved and excited to be able to sell our home in this market in such a short amount of time. Of course we were a bit disappointed in the equity hit we took but that is market driven and out of our control. We had a very pleasurable experience with you as well concerning the sale of our home, especially in light of the logistical complications and life changing events that we experienced during the marketing and sales period.

I thought you were very media savvy which I view as an important skill set in any type of sales. In today's changing media landscape with so many options for buyers to utilize in finding a home, I thought you did an excellent job in combining print, internet, and word of mouth to market our home in the best way possible. This included the virtual home tour you sent up on the internet, the descriptive and visually appealing flyers you printed for the prospective buyers, the signs you posted, and the ability of you and your Long & Foster team to get the word out. The results were the decent amount of foot traffic you generated, and the sale of our home in less than 2 months without the need to intrude on our lives with multiple open houses.

I thought you communicated well with both Candice and I as well as the seller's agent in working out the deal and keeping all parties pointed in the right direction at all times. You alleviated all my concerns and always answered my questions. Another strong point was your ability to research concerns and/or questions and get back to us with an answer. I though this was illustrated after the home inspection when you were in contact with contractors, the city, and building inspectors to nail down what was expected concerning the buyer's request for a vapor barrier, main water insulation, etc. allowing us to respond in a timely and knowledgeable manner.

Your local proximity and availability were also greatly appreciated. You were available at all hours, not only on the phone but in person as well. This is always greatly appreciated even if it isn't always reasonable for us to expect you to be available night and day.

Our sale was also part of a relocation with Weichart which adds a layer of complexity and you handled that with aplomb. I know it wasn't always easy because I sometimes had trouble communicating with my contacts at Weichart. Speaking of which do you have a better quality copy of our HUD1 than the one you sent me? I have requested one from Weichart time and time again but have yet to receive one (this is another example of the difficulty in dealing with them).  Thanks again.

From Mark J. in Perry Hall

I am writing to you to tell you about my experience in working with one of your associates, Tom Atwood, who is based in the Federal Hill Office. Having moved back to Baltimore from Washington DC in the summer of 2006, I was in need of an agent that had a good understanding of Baltimore City and was willing to search for that special home. Well, fortunately for me, Tom was recommended and we began our search in Federal Hill and Canton. Although I did not find a place that satisfied my requirements in these areas, I was able to land a new more lucrative job thanks to Tom. That's right! On one of the showings, I met a homeowner that was recruiting for a management position at a downtown firm. Shortly thereafter, I was hired at a higher salary and was able to continue my search for homes at a higher price level! Tom quickly provided me with new listings and was able to modify the search to meet my new requirements. After deciding that I wanted to change the search from the city to Baltimore County, Tom remained undaunted. He again modified our search and, after several months of not finding a home I wanted to buy, we landed a gem in Perry Hall. Not only that, Tom negotiated $10,000 off the listing price even though the sellers had a full price offer along with mine. Still not sure today how he managed that! And on top of that, Tom arranged a second home appraisal at no extra cost to me after the first appraisal was done as a drive-by only. This saved me several thousand dollars at settlement. Anyhow, I think what separates Tom from other agents is that he is willing to go that extra mile--literally--for his clients. Tom had no problem checking out new locations or changing our search parameters. Tom also provided me with a lot of his time even though my price range was at $300k and I knew he had listings above $1 million to handle as well. With most agents, people like me would be lost in the shuffle. And what else stands out is that Tom not only gave sound advice as to what homes to look for, but he was willing to speak out when there were homes that I should stay away from. I plan to stay in my home for several years but it goes without saying, my first call will be to Tom when I move. I'd also say that people looking for their first home or whether they're upsizing or downsizing should call Tom. Lastly, I'd like to commend Long & Foster for providing agents with Tom's experience, professionalism and level of dedication.

From Dan in Canton

Having Tom work on my side was a great asset. His deep knowledge of the Baltimore market helped me make the best decisions when selling my home. At the time my house in Baltimore was on the market, I was living out of state in New York. Being so far removed from the situation could have been harrowing so it was important to have such a trustworthy agent in Tom. Tom always made himself available to take care of any situation, no matter how minor. I knew that I could always count on Tom to do what needed to get done. He did a stellar job negotiating our sales contract and getting the best possible deal and terms for us at a time when the market was not in our favor.  I am very happy to have had the opportunity to work with someone who is such a great agent.

From Allison in Greektown

From the very first home I looked at, when I was only mildly interested in purchasing a home, to the final hectic days leading right up to the settlement of my eventual home purchase, Tom Atwood was the consummate real estate professional. While never "pushy," he maintained just the right level of communication with me and he always accommodated my schedule for home viewings. Also, he was meticulous with his follow-up and he convinced me of his expertise in the Baltimore residential real estate market. As a result, in him I feel I had the best representation and a trusted ally from beginning to end.

From Dan C. in Canton

I thought buying my first home was going to be an overwhelming process, but with the help of Tom Atwood, I was pleasantly surprised. He was very patient with what I was looking for and at no point did I feel pressured to make a decision. His professionalism was a relief as was his ability to accommodate my hectic schedule. I was very educated throughout the process and it was clear that my best interest was always at the top of his list of priorities.

From Willie and Nicola in Canton

Willie and I had a great experience working with Tom! When we first realized we had to move to Baltimore, we didn't have an agent and we had no knowledge about the best places to live in the area. We first met Tom at an open house and were really impressed by the way in which he answered our questions. He took time to explain the layout of Baltimore and the way the real estate was moving in the area. We knew we wanted Tom to help us find our dream house and he did just that. He was very responsive to our requests while at the same time letting us know his opinions. The communication lines were constantly open and he was quick to respond whether we called, emailed or texted. On our many trips to find our house, Tom took us around the city to help us get familiar with it--he really went all out and we loved working with him. He made it as painless as possible and we enjoyed every minute of it!!! I would recommend Tom to anyone needing to find just a home or a dream home...he listens, pays special attention, and really has a knack for knowing what you want. Thanks for everything, Tom!!!

From Maureen and Mark in Federal Hill

Just a quick note to thank you again for providing such excellent service during our recent home purchase in Federal Hill. From the moment Mark and I met you, you were generous with your time and expertise. We always felt like we had an advocate, and we never felt pressured. And when that last-minute situation with the seller threatened to delay our closing, you were able to resolve things amicably and quickly. But best of all, you found the perfect house for us, and we smile every time we walk in the door.